FAQs

Our FAQ section covers a wide range of questions about your order and what we do. If your question isn’t listed, please Contact Us, where we will gladly assist with your enquiry.

Orders can be placed via the following methods:

Telephone – please call us on 01258 857035

Online – you will need to create an online account even if you are an existing customer of British Fossils

Email – please email any orders to [email protected] 

Visit our Dorset head office – please call us on 01258 857035 to make an appointment. Please note that we no longer have a cash-and-carry showroom, but orders can be placed for catalogue lines during your appointment.

In order to see prices on our website, you will need to register as a trade customer by clicking on the button in the top right hand corner of the home page. Once your trade account has been approved by a member of our sales team, you will be able to place your orders.

Our catalogue is available to download from our website. Once you have logged in, please click on ‘Request a Catalogue’ in the top right-hand corner of the page. Alternatively, let us know and we can send a physical copy out or add one to your next order.