Once we have received your order, delivery should be within 2 working days if you are in the UK. During busier periods such as Easter and the summer holidays please allow a little longer. Please also allow longer if you are outside of the UK.
Your order will be delivered by DPD or APC. DPD and APC make deliveries Monday – Friday between 9am and 5pm. If your order is particularly large we may need to send it on a pallet.
If you are not going to be in you can advise us beforehand and we can arrange for the courier to leave your order with a neighbour or in a safe place. If you get tracking information from DPD and have the DPD app, you should have some control over the delivery.
UK Orders placed under the £250 carriage free amount will be calculated as follows:
1st Box (up to 25kg) – £7.95
Per box thereafter (up to 25kg) – £3.00
Carriage costs for goods being delivered outside the UK Mainland (including the Highlands and Islands) are based on a per kg rate which varies by country. Please call us on 01258 857035 for a tailored quote.