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I have unpacked my box and I have a broken item, what should I do?
All breakages and damaged items should be reported to us within 7 days of receipt. Please email [email protected] or call us on 01258 857035 to report a breakage or damage.
Related FAQs
- I have ordered a product but it has not arrived and is not on the invoice, where is it?
- I ordered and paid online for my goods but not all of them arrived, what should I do?
- I have an item missing from my box but it is showing on the invoice, what should I do?
- I have reported my breakage/damages, now what happens?
- My delivery note says my goods are ‘Backordered’, what happens now?