I have ordered a product but it has not arrived and is not on the invoice, where is it?

If the goods are not showing on the invoice and they are not in the box they are most likely to be out of stock. Please check the delivery note that would have been attached to the box. This should say if the goods are out of stock or on a back order. If you can’t see it on the delivery note either, please send an email to [email protected] or call 01258 857035.